Hertrich Chrysler Dodge Jeep Ram of Elkton

I initially went into Hertrich because a close friend informed me that this Dealership was the Gold Standard for customer service. As my friend was on his fifth vehicle I stopped by I went in with the mindset of looking at these options More

Service department was a joke Poor communication, missed deadlines, they had my company vehicle for over months and everytime I called it was a new excuse Ive dealt with Hertrich dealers before Hertrich Nissan in Dover and never had they poor of an experience.

Given the time that we live in today with shortage of everything. I got a very good price on my trade in and was treated great by my salesmen Eric and from the head of sales. Paperwork and number were about a clear as I have ever seen. Would deal with again

My wife and I drove up from Northern Virginia this week looking for a particular Dodge Challenger model that Hertrich showed in inventory. We met Cory, one of the sales people, when we entered the showroom. A brief test drive led us to More

The showroom was clean, modern and well lit. The sales staff and management were very helpful and accommodating. I was especially impressed with the parts manager, I believe his name was Mike. He took the extra steps to make sure that my More

These guys are awesome. My Grand Cherokee had issues when I was passing through MD on I. It was a Saturday in the middle of a snowstorm, minutes before they were closing. They took in the car, and even though they were backed up over More

st time going to Hertrich of Elkton Jeep. I had another Jeep dealership Excellent customer service from Nancy service rep. and technician. More

Luke is an amazing salesman and Jo Beth is an amazing Finance person. They both took the time with me to help decrease my anxiety about buying a new car, they thoroughly explained everything I needed to know, and got me into my Jeep when I More

What a great car buying experience. I came in and test drove the car. We then discussed my concerns and the pros and cons I saw in the vehicle and we agreed to talk the next day. They sent over the numbers and another discussion took More

I purchased my Ram back in May of this year. Since then, its been nothing but problems with it. From the driver side door handle having a chip in it to the driver and driver passenger door panels having marks and scratches on them. I More

Great dealership to do business could not have been any better