Napleton Buick GMC Crystal Lake

Brought my truck in for an oil change and some standard service. Found some other items that were going to take a little longer and had me set up with a loaner with no issues. Easy and friendly staff to work with. I will be bringing my Sierra back for all my future services.

Was treated very kindly. The service performed on my car was just an oil change but I was informed of upcoming needs as well. Not quite as fast as Jiffy Lube but much cleaner as they washed my car. They need to fix the car wash because it didnt get my driver side window clean. Otherwise good job.

I recently purchased a new GMC Acadia here. Andrew was the sales representative helping me. He was very knowledgeable and when he was unsure of something he found out and got back to me. Bottom line, The dealership gave me top dollar for my More

My tradein and purchase experience quite pleasant. Mike Bell was a patient and helpful sales representative as well as the financial and preowned department representatives. As this was a replacement for an older GMC product, I am very happy to see how well GMC continues to update and improve their truck line.

I found out about Napleton Buick GMC through the Costco auto program. Lalania Oswald reached out to me and set up an appointment for my wife and I to stop in to look at some Envisions. Mike Bell met us at the door and showed us Envisions More

I bought a car from Napleton Buick a year ago and had a great experience. I recently got in a car accident that totaled my Buick. As prices have risen, I could not afford that same Buick so I went to other dealerships and they were More

Purchasing my car from here and working with Marci was a pretty smooth. Marci was so nice and made sure we were comfortable and did everything to make sure I received the right service. More

I had the BEST experience Andrew was helpful, friendly and even called to check in on me the day after I purchased a new Buick Enclave. I flew to Chicago just to purchase the car from them because we couldnt find what we wanted new our More

Quick and professional people. Todd did a great job getting me scheduled and in for service. Covered all the active recalls and service work in one sitting. Techs did a fantastic job on the vehicle inspection and showing me everything go More

I purchased a BMW M from Napleton CL. The manager Dan and salesman Mike were great to work with. They made the deal work for me and didnt have me waiting all day. Unlike other dealerships I visited, they were straight forward and accommodating. Im very happy with my experience at Napleton GMC.