Fortune Motor Group Inc

Fortune Motor Group Inc

1200 W Golf Rd, Hoffman Estates, IL 60169

Ratings1,613 reviews4.5

About Fortune Motor Group Inc

Fortune Motor Group Inc is Audi dealer in Hoffman Estates, Illinois. You can find contact details, reviews, address here. Fortune Motor Group Inc is located at 1200 W Golf Rd, Hoffman Estates, IL 60169. They are 4.5 rated Audi dealer in Hoffman Estates, Illinois with 1,613 reviews.

Audi Hoffman Estates is a premium Audi Dealership serving Chicagoland area for over years. Recognized as a CarGurus Top Dealer of the Year, and Chicagolands first Audi dealership ever, our goal is to provide a warm and transparent carbuying and servicing experience. Our boutique selection of new Audi vehicles are carefully ordered with our VIP customers in mind. Its no wonder weve been awarded DealerRaters dealer of the year for five years in a row , , , , and and are an A rated business on the Better Business Bureau. Weve also received top marks in Audis Customer Satisfaction and Service Satisfaction Index. We treat our customers like family because your satisfaction is our highest priority.

Fortune Motor Group Inc Timings

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4.5 Ratings Based on 1,613 reviews
2.0/5 Rated 2.0 out of 5,

The service director was friendly however Audis warranty policies were horrendous. More

5.0/5 Rated 5.0 out of 5,

My recent service was great. However the problem with the engine burning oil should have begun diagnostics in January when I came in for an oil change and told them the problem I was having. They checked the oil pump and said it was ok. More

5.0/5 Rated 5.0 out of 5,

The staff and service at Audi Hoffman Estates were both amazing. We called ahead and spoke to a staff member who helped set up a time for us to come in and test drive a few vehicles. They were flexible in scheduling a time to come back to More

5.0/5 Rated 5.0 out of 5,

There was a recall on my Audi. They let me know right away when there was a fix for it, they worked with me to ensure I had a loaner car while my car was getting worked on. They always return my car with fluids topped off, car clean, More

4.0/5 Rated 4.0 out of 5,

I have seen a good team work and professionalism from Tim. Rest of the service people were busy but have to learn customer service etiquettes when someone needs help they must stop doing their work or hold on their activities for a moment More

4.0/5 Rated 4.0 out of 5,

Sales is great. Service staff are friendly. Only issue was that the loner car had a horrible shake in the front. I had to drive that for days to Chicago and back tire light came on twice but air was fine. Also they changed me for a wash and vacuum even tho I did ask for it and car was pretty clean inside already.

2.0/5 Rated 2.0 out of 5,

I have Audi care and took my car to a scheduled appointment for k mile service and oil change yesterday. They were supposed to do multipoint check and they said they did in the report. Today, I see the coolant light come up . Very dissatisfied with my service this time.

5.0/5 Rated 5.0 out of 5,

Had to schedule a , mile tuneup on a Saturday and wasnt informed of how long it would take and ended up cancelling other appointments. The service crew ended up working things out and they put extra people on my car so I can leave More

5.0/5 Rated 5.0 out of 5,

Quick and easy. Went in for a recall on my Audi and was able to get an oil change at the same time. They sent me a video inspection explaining what was done, which is very nice. As a bonus, they had my car washed, including the floor mats. Everyone I encountered was friendly and helpful. Great service all around

5.0/5 Rated 5.0 out of 5,

After a terrible customer service experience at Patrick BMW, I decided to stop by and take a look at Audi Hoffman Estates dealership.This dealership takes pride of how they do business and takes care of their More

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