Royal Volkswagen

Justin Hild and Matt Morgan were a pleasure to work with. This was the best car buying experience I have ever encountered. I highly recommend Royal and these guys. My next purchase will be at Royal

After receiving an automated marketing email advertising the no appointment needed express service a couple weeks ago, I decided to take my Tiguan to get quick oil change. Nope. Theyre only taking appointments. I asked the advisor to let the GM know that their marketing agency is costing them business.

Horrendous experience here. Dropped my car off on a Thursday at AM for an appointment that was scheduled weeks ago because thats all they had available. Received no updates or any communication about my car while it was there. To More

I had a great experience with Dustin Shears at Royal. I really love my new Jetta Buying a car can be quite stressful, but Dustin made the process very easy.

I had checkedin with service advisor DERRICK BELL early around am appointment at am on , Wednesday JUST FOR OIL CHANGE. After hours and minutes later am, Ive asked Derrick to check the status of my More

Greg Robertson in Service was very helpful. I was traveling through Birmingham from Louisiana. My Check Engine light came on. He was able get my vehicle hooked up to a diagnostic within minutes. The technician was able to confirm no More

I scheduled a service appointment online and didnt hear back from them until after the date I had requested. Then when I did hear from them and made an appointment it was scheduled on the wrong day. When I arrived on what I thought was my More

The experience was ok I did have some issues the phone number that is listed did not get answered as promptly as I would have thought I called several times and the line just rang... got my car serviced and was happy until I More

Refreshing cant recommend strongly enough. Don Thomas at the Volkswagen office was the most knowledgeable and helpful salesperson we encountered in an extensive search process. He was kind, funny, took his time, and if he didnt have an More

We bought our first two VW from Luke Miller and cant say enough good things. He and the whole team went above and beyond to work with us. The process was smooth and we were made to feel valued. We have had our vehicles for a week today and More