Jim Charlon Ford, Inc.

My girlfriends car was in the shop for nearly months to get a part replaced that was under warranty. There was absolutely no communication the entire time and the technicians obviously dont know what they are doing. Towed the car out More

This review is after visits here.... Matt is great, Nick is great but after dealing with Ken twice, directly and indirectly, he lacks empathy, compassion, customer service and is flat out rude. He even had a salesman tell me to keep More

Big waist of money and time. Truck was in the shop for diagnostic. The service manager said it would be a hour diagnostic to figure out what going on with it. Truck was sitting there for weeks. And only an hour of diagnostic was done. More

Went there to get my keys programed to my car and it didnt take more then minutes to do the job. Very good customer service. Will come back again.

BUY in Bakersfield Kenny added , to blue Bronco Sport BIG Bend priced , on Also tried to trick us into signing a , simple contract for same Bronco Sport. w UNWANTED warrantees K said he would not pressure More

Staff was friendly and helpful, answered our questions. They werent too pushy. Decent selection for a small location. Prices are a bit higher than out of town and they said their prices are firm, so no negotiation.

If I could give ZERO stars, I would. The salesman are unwilling to negotiate and got visibly angry when I stated my offer. We werent escorted outside when we were unable to reach an agreement. The salesman stormed off and cried to the More

So I went to this dealer to test drive the new Mavrick. Great truck, the salesman was a gentleman and professional no complaints there. Its the business practice I dont like. The Truck was priced at k and thats fine, but when I wanted More

Service department is great. He was super helpful. Gave great advice. Smooth process to drop off car for service. Only thing is it takes a week or too to get in. But thats literally my only complaint. Will continue to use them.

I am still at a loss of words for the horrific manner in which I was treated. They made a legal mistake,then tried to increase my interest rate, payment and loan term. They tried repeatedly to pull the wool over my eyes as though I dont More