Vroom Vroom Used Auto Sales

After reading the negative reviews I wasnt sure about vroom, but they offered me the best deal on my tradein so I thought Id give it a shot. Purchasing a car is less enjoyable for the neurotic andor impatient, and although vroom is a More

Its been five months since we purchased a car from Vroom and we still have not received tags and registration after ours an hours on hold with customer service. More

Worst car buying experience ever My bank had to mail the check and once vroom received it, it took two weeks to get the car. My battery died after two and a half weeks and they refused to reimburse us. The joke of a limited warranty they More

dont use this dealer the personal is the worst in the planet they dont know how to handle calls and Costomer Service they put you on hold for about minutes after you explain everything and then they come More

Wish I could give stars. The ABSOLUTE WORST CAR EXPERIENCE EVER Please DO NOT WASTE YOUR TIME, all of the bad reviews are true about VROOM they take your money and you never hear from anyone else. I have called over times within More

Worst experience ever. Customer service reps are no help and half of them tell me to wait a second then just transfer me to another one who I have to explain my whole situation to again. Each time you call requesting someone, they will tell More

I purchased a vehicle and was told that since I was paying cash and it was in the same state hours away supposedly I should get it in less than the usual day time frame. They took my money on day one then days later I called More

They charged me sales tax for TX and kept the money. They did not pay the registration tax fee in GA where I live. Essentially I paid the sales tax twice with no offer from Vroom to reimburse. Customer service post sale is horrible. I More

Bought my car in August. Its January and still no tags or registration I have called MULTIPLE times and hardly ever get a person to answer the phone. Phone calls go to somewhere overseas and these people know nothing I cannot get More

Im in the process of buying a car from Vroom. It has been the worst buying experience. You cant get a hold of anyone in customer service that can help. I had my own finance from a local credit union. After agreeing to the terms and More